Inside Technical Sales Associate

PURPOSE OF THE JOB:

The purpose of this position is to support existing customers with product selections and generate new sales by actively pursuing leads generated through the Customer Relationship Management System for both Rockford Ball Screw and Rockford Linear Motion.

ESSENTIAL FUNCTIONS:

• Generate customer quotes, proposals and manage the entire sales progress
• research industries and markets that are inline with RBS sales goals
• Generate new prospect leads and and develop relationships for future sales
• Answer sales calls and provide customer support
• Maintain existing and prospective customer databases by actively utilizing the Customer Relationship Management system
• Follow-up on CRM referrals to identify potential customers, generate interest, and create a sales opportunity
• Maintain positive relationships with existing customers through regular post-sale customer service follow-ups
• Serve as a liaison with production, shipping, or outside carriers to trace or expedite delayed shipments
• Actively utilize internal the Material Resource Planning system to assist customers with order forecasting and delivery dates.
• Serve as internal sales support for all territory locations and outside sales representatives to ensure positive distributor relationships

RBS is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.

Current Openings for Inside Technical Sales Associate Jobs at Rockford Ball Screw Company